Cleo Customer Loyalty Program

Utilised data from customer surveys and focus groups to design an effective customer loyalty program that includes members only offers, coupons, point collection system, which had successfully increased customer engagement since 2015 and continues to be a sales driver for the company.

Client: cleo

Skills: Branding, Concept and Project Development, CRM, Data Analytics, Digital and Print Design, InDesign, Photoshop, Illustrator, Google Analytics, Logistic, Marketing Communication, User Experience Research and Design

Date: 2015